Lovelle Pendant

Our gold-plated anti-tarnish jewellery is specially designed to maintain its shine and beauty for longer. To keep your pieces looking their best, please follow these care instructions:

Care Instructions

• Store your jewellery in a dry, cool place when not in use.

• Keep pieces separate to avoid scratches and tangling.

• Avoid direct contact with perfumes, lotions, hairsprays, and other chemicals.

• Remove jewellery before swimming, bathing, or using cleaning products.

• Wipe gently with a soft, dry cloth after each use to remove oils and moisture.

Returns

We accept returns within 3 days of the delivery date.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it.

• The item must be returned in its original packaging with all tags, labels, and accessories included.

Return Process

To initiate a return, please contact us within 3 days of receiving your order at:

Email: support@auramie.com

Please include your order number and reason for return.

Refunds

After we receive and inspect the returned item, we will notify you of the status of your refund.

If approved:

• Refunds will be processed to the original payment method.

• Refunds may take 5–10 business days to appear in your account, depending on your payment provider.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Shipping Timeline

Estimated delivery time: 2–10 business days from the date of dispatch.

Delivery timelines may vary depending on your location, courier partner availability, weather conditions, and other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.

• Free shipping promotions may be offered from time to time and will be clearly indicated on our website.